Our values

  • Excellence - We are committed to the highest possible standards.We never accept second best.
  • Integrity - We are open, honest and independent in our thinking. We are led by our mission rather than driven by profit.
  • Partnership - Our highest priority is to identify and meet the needs of our community, be they doctors, other health professionals, patients, researchers, libraries, or governments.
  • Innovation - We are always looking for better ways to serve our customers and users in ways that improve outcomes for patients.
  • Evidence - We are the world leader in creating and disseminating the best possible knowledge that supports evidence-based medicine and best practice. We are passionate about helping doctors and patients make better health care decisions.
  • Collaboration - We recognise that our staff are crucial to our success. We seek and take account of their ideas, views and needs and help them to develop their potential.
  • Commitment - We work in the long term interests of health care. This will always take priority over short term gain. Our profits are reinvested in the profession and health care.
  • Trust - Our vision is to become the world's leading and most trusted provider of information and services that will make a real difference in medical practice and improve the outcomes for patients.
  • Inspiration - The medical information we provide helps new ideas. In return we are inspired to constantly look for innovative ways to make our information more useful and effective.
  • Reputation - We are one of the world's best known and most respected medical publishers. We have gained our reputation for excellence through over 160 years of commitment to the highest standards.
  • Impact - We make a difference every day by providing high quality and trustworthy medical information that is structured to help doctors, patients and researchers make better medical decisions.