What customers say about the Workload Analysis Tool

Newham Health Partnership

Janet Bell, the WAT project manager, has been working with a practice based commissioning cluster of practices in Newham. She describes the project and how this tool has been used:

"Over the last few months the WAT has been installed in thirty-three practices in the Newham Health Partnership; the residents of Newham have significantly worse health than the English national average and the health challenges are enormous. The WAT has been a catalyst for improving the quality of data in many smaller practices. By improving the accuracy of data on the clinical treatment of patients, information on current practice workload can help inform the commissioning of new services that better meet the needs of local residents. This will ultimately improve health outcomes."